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Digital Product Policy

No Refunds
Due to the nature of digital products, we generally do not offer refunds once the file has been downloaded. This is because digital products cannot be returned.

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File Issues
We understand that issues can sometimes occur with digital files. If you encounter any problems with your file, please contact us immediately. We are committed to resolving any issues promptly to ensure your satisfaction.

Contact Information:
Email: info@pixelgiftworks.com

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Usage Rights
Personal and Commercial Use
You are permitted to use our digital products for both personal and commercial projects. There is no sales limit on the number of products you can create using our digital files.

Modification
You may modify the digital files to suit your project needs. However, you are not authorized to resell or distribute the original or modified digital files.

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Restrictions
Prohibited Actions

Do not share, redistribute, resell, or modify the digital file for resale or distribution.
Do not claim our digital products as your own.
Permitted Actions

You may use our digital files to create physical products for personal use or for sale.
You may modify the digital files to create new designs, but these modified files cannot be resold as digital files.

 

File Delivery
Instant Download
Upon purchase, you will receive an email with a link to download your digital files. You can also access your files from your account on our website.

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File Format
All digital product images are provided in high-resolution PNG or JPEG format unless otherwise specified. Each file is designed to ensure high quality and ease of use in various projects.

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Resolution and Size

Each image is high-resolution (300dpi) to ensure excellent print quality.
Tumbler Wraps: Tumbler wrap files are specifically sized to fit 20oz skinny tumblers and are typically 9.3" x 8.2". These dimensions ensure a perfect fit and high-quality print for your projects.
Clip Art: Clip art is typically 5000 x 5000 pixels, allowing it to be resized for many different projects, from as small as mugs to as large as pillows and wall art. Actual dimensions may slightly vary due to the design. Be sure to read the item description for details.


Support
Customer Support
If you have any questions or issues with your digital purchase, please contact us at info@pixelgiftworks.com. We aim to respond to all inquiries within 24 hours and will do our best to assist you.

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Problem Resolution
If there is an error or defect in the digital file you receive, we will correct it promptly. Please provide us with detailed information about the issue and, if possible, screenshots or photos to help us understand and resolve the problem.

Important Information


Compatibility
Our digital files are compatible with most design software, including Adobe Photoshop, Illustrator, Affinity Designer, GIMP, Canva, and more. They are not compatible with cutting machines like Cricut Design Space or Silhouette unless specified as a cut file.

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No Refunds
Due to the nature of digital products, no refunds will be given. However, we are committed to resolving any issues to ensure your satisfaction.

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Color Variations
Please note that colors may vary slightly due to differences in computer screens, printers, inks, and substrates. Refunds will not be issued for slight color variations.

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Thank You
Thank you for supporting PixelGiftWorks. Your purchase helps us continue to create unique and high-quality digital products. We sincerely appreciate your business and look forward to serving you again.

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Contact Information:
Email: info@pixelgiftworks.com
Address: PO BOX 685 Palmyra, IN 47164-0685

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AI Disclaimer:
Please note that some elements of our designs are created with the assistance of AI technology. Each product is then carefully crafted and finalized by me to ensure the highest quality and unique touch.

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